Order from this site 3 months ago until now have not received my package. Contacted them and they said they would help me out. Either refund me partial of what I paid or make me pay another $30aus to resend me package like are you $#*!ing serious. I have ordered form many American sites and never have I had to pay more to get a package resent when not my fault. So we went back and fourth. So I asked for refund. And they said they can only refund 50%. They told me. My order was $28.85 and can only refund 50% of it. And I told them that that is not the correct amount. So i went into my bank statement and saw that I paid them $71.85aus which matched the amount on my receipt on the account I had with them which in usd is $51.83. Then they sent me a receipt which the amount of the clothing was totally different to the receipt in my account. I told them that the receipt they had sent did not match up to my bank statement. Then they went on to say I only paid abit of it. I looked through my bank statement and found that they had charged me twice. They charged me the $51.83($71.85 including PayPal fees) and the $36.65 (50.93aus) mind you I have only purchased one time with them which is this time only never have I purchased with them. I have sent them pictures of so much evidence but they still trying to deny it. They are seriously either dumb or just dumb. NEVER EVER EVER BUY ANYTHING FROM THIS SITE!
Dear Lina T.
Thank you for taking your time to write your review.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Please check your ticket about the respond and we will contact you again to offer you more details to explain the issues.
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Kind regards,
Trendsgal Customer Service