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Lincoln T.

Contributor Level

Total Points
81

1 Review by Lincoln

  • GlassesShop

7/12/23

Over the last 2 years I have ordered 6 pairs. 3 sunglasses, 1 reading and 2 progressive. All same prescription all same index. The sun glasses coating gets all distorted and wavy after just a few weeks leading to blury vision. The last order arrived with lenses 3 times thicker than normal (despite being same index and prescription as previous) the incorrect PD on one and single vision instead of progressive on the other. Buyer beware! Their customer service was dismissive and unhelpful.

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Glasses S. – GlassesShop Rep

Thank you for your review. But we want to clarify that the two frames you've compared are actually in different size. As we've explained to you earlier, the larger the size, the thicker the lenses will be given the same prescription and lens index. You can have your glasses inspected at your local optical store for verification if you still have any concerns. Also, as a one-time courtesy, you do not need to return your current glasses back, we will process a full refund to the original Payment Method that was used for this purchase as soon as possible. The refund will be reflected on your account within 3-5 business days. Hope for your understanding on this matter.

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