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Linda F.

Canada

Contributor Level

Total Points
102

1 Review by Linda

  • LightInTheBox

8/29/23

Warning expect poor quality and colours posted on the website didn't match with item i received.You have to pay for shipping to china when you're not satisfied with the colour of one item. I was informed I would receive a partial refund within 3-4 business day. It is over a month and it shows on their site that they have closed the order. Bottom line they don't provide any customer service or satisfaction. So expect that you are throwing your money away.

Tip for consumers:
Don’t use this site!

Products used:
I can’t use the covers I ordered the colour is hideous!

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LightInTheBox F. – LightInTheBox Rep

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 101480895 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Megha
Customer Service Lightinthebox

Linda Has Earned 20 Votes

Linda F.'s review of LightInTheBox earned 20 Very Helpful votes

Linda Has Received 1 Thank You

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Mark F. thanked you for your review of LightInTheBox

“Couldn't agree more! Had an awful experience with them.”

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