I ordered a tee shirt on 5/20/20 and I never got a confirmation number, although they charged me $28.68 on my Master card that day. I have tried to reach them four times (emails) and all I get is a generated response. There is no phone number and no live chats (although they show on the web site that there is.) I will never order from them again and will pursue legal action for the principal of this. I wish I would have read these reviews before I ordered. Why are they still in business? I've never seen anything like this!
Hi Linda,
Frances here from TeePublic and I'm sorry to hear about this issue! I can guarantee that we respond to 100% of all emails. We apologize for the time it may take to respond at this time as we work hard to take care of everyone. I can assure you that we will make it right. We appreciate your patience and I promise we will respond to your email. Please let us know if there is anything else we can do to make it right.
Cheers,
Fran