Linda S.

Whenever it is suggested that I use a website instead of the telephone, I expect it to be easier than i find it. Usually it means leaving the computer to get pieces of information I wouldn't expect to need. When making an appointment, I don't expect to have to provide more than my name and desire for an appointment, reason for that appt. When on the phone, doc's phone person can ask if insurance, etc., info is the same. On website, it has to be provided. Just seems to be more time consuming than I expect.