Linda S.

This experience was great starting with the online chat for assistance in measurement and choice to the ordering ans delivery. I would highly recommend this company

Purchased a bike rack, that we love, however after a few years we needed a part. Called to get a quote and find out if part was in stock, a month later no response. Called back and spoke with Brooke in customer service who informed me that no part in stock, and to check back in a month. They also have no way to follow up if the part becomes available. Stay away from this business. Extremely poor customer service and no way to obtain parts