As a customer of 30+ years, angry and disappointed does not quite cover my feelings Geico, after an accident not my fault happened. Geico did nothing did not file against other driver and was quite happy to have me foot the bill as a no fault accident. I had to file against the other driver, prove he was lying (which I did), and handle the repair afterwards which when I complained about it because like the service I was getting at Geico was inferior. Geico responded with "It was my responsibility". They never came out and looked at the accident scene, looked at my car before or after repairs, nothing. So now I am stuck with a badly repaired car but a new insurance company (not Geico)