My granddaughter was scheduled for a camp to take place July 29 through August 3.
Made our reservations in San Diego and took time off work to be in the vicinity of the camp during her time there. They canceled the camp and moved it up a week. We could not change our work schedules and informed them that we could Not change our schedules. Granddaughter 10 years old.
They would not refund the money.
My credit card got information from Ultimate soccer that there was a no refund policy. They also lied to the credit card people saying that she was there. My daughter contacted the Better Business Bureau and Ultimate soccer did not respond to them. This is wrong. They make money off of their cancellation policy.