Lindsay W.

I've been an ebay user for well over a decade, as both a buyer and seller. In all of those years, I could count on one hand the amount of shonky purchases made; on the whole, I've always been satisfied with purchases/sales. However, a recent influx of Alibaba-type, China-based sellers has changed the complexion of the platform. I've experienced very unpleasant exchanges with grumpy "middlemen" (usually young women), working on behalf of a seller in the far East. For example, I ordered what I believed was a table-top ironing board. The listing showed 3 different sizes of ironing board and their respective prices. Given IKEA sells mini ironing boards for less then a tenner, I wasn't surprised that the most being asked was eight quid. I ordered the board and waited... what I received, was an ironing-board cover. I reviewed my purchase. For the first time, I noticed the caveat, "ironing board not included". There was no indication of this at the time of purchase, no photographs of the cover, no indication whatsoever that it was this item they were selling. Needless to say, I contacted the seller in question. Her response was typically arrogant: "You expect me to bother my boss in China to send back this product for £3?!" When I explained she'd charged me three times that amount for the wrong item, she knew I wouldn't give in. I got a refund but that's not the point. In my opinion, the listing amounted to sharp practice and her response far from acceptable. The fact that contacting ebay remains far from simple (to speak to a human being), suggests they don't really care that their platform is playing host to more unscrupulous sellers than ever (there's always been a dodgy element) and only really pay lip service to taking action against repeat offenders.

I've bought t-shirts from loads of sites, over the years, but there's only a couple to which I've remained loyal and made multiple purchases. Qwertee is my favourite. I love the variety, the quality of the t-shirt itself (Gildan), the quirky designs, the strata of pricing and the packet of Haribo that comes with each purchase. I have several t-shirts from Qwertee now approaching their 3rd birthday, and the designs have remained as sharp and clear as the day they arrived. This hasn't always been the case with t-shirts from other sellers... We all know t-shirts aren't High End fashion (even if you're daft enough to pay top dollar for a designer name); Qwertee's range has never let me down. The only disappointments I've had are when vanity got the better of me and I've ordered a smaller size. There's something for everyone; that's what I love about the site.
My only quibble is that the designs could be offered on a wider variety of colours.