My $1200 package was delivered (without signature being required), and it was stolen. Any other company would have immediately replaced it, but instead, Evereve was rude and told me it wasn't their problem. I'm now out $1200 and my clothing order. Any other company would have resolved this right away by sending a new package. Will NEVER shop here again. They also charge you for shipping returns, and process returns/refunds super slow. TERRIBLE.