Customer service is outstanding. I placed a large order of medication for my dog. Unfortunately my dog was hit by a car a few days after the order was placed. When I received the package in the mail I was devastated. I called customer service and the representative could not have been kinder or more sympathetic. I received a full refund instantly. Highly recommend this service. Also, they include a treat with every purchase and my dogs look very forward to the treat!
Oh Lisa, I'm so very sorry for your loss. I'm glad we could help in some small way. Thank you for your kind feedback, and for being part of our PetMeds family.
~ Abby, PetMeds Pro