I placed a couple of orders with this company and received what was ordered in the expected time frame. I was happy with my first order and placed another order with several items. A few items in the new order did not fit well. I was told to ship these items to Shanghai instead of the California address on the label of the packaging. I did ship the items back to Shanghai as instructed and after several months and multiple emails, I have yet to receive a refund/credit and the company does not respond to my emails even after specifically asking them to acknowledge my email.