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Lisa B.

Contributor Level

Total Points
87

1 Review by Lisa

  • SHEIN

5/11/19

The support 1. Take a very long time to reply. 2. Are VERY unprofessional, have different opinions and probably have no common policy. I am sure that some of the girls working on the support have no idea on what they are talking about and also do not know the standard consumer rights. I ordered from Sweden where online shopping have fair rights, fast and good support and where the workers want to help the consumer if him/her received a defective object. I will never order from Shein, a lot of the clothes came broken and discoloured, and i know i would receive bad quality for that price - but i did not expect torn clothes.

Service
Value
Shipping
Returns
Quality
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molly m. – SHEIN Rep

Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service via: https://sourl.cn/AVmS3g. Please enter【Contact Agent】and submit a ticket to us. We'll offer a proper solution for you asap. Thank you and have a nice day! ❤️

Lisa Has Earned 7 Votes

Lisa B.'s review of SHEIN earned 7 Very Helpful votes

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