I purchased a Christmas ornament from Unifury. The ornament I received did not resemble the sample of the one on the website that I intended to order. In addition, the scale of the artwork was terrible. The size of the cat on the ornament was so small that you could hardly recognize it. I contacted customer service and they will not produce another one and they will not give me a refund. The ornament was very expensive as well. I do not recommend ordering from this company.