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I have placed many orders with this company and love their products and their prices. Unfortunately, when I was sent an order I did not complete it took me 3 hours with online customer service and phone calls and too many run arounds to go through to get my refund and they still charged me they're restocking fee for their mistake. As I never closed the order in the first place. Beware of their customer service if you need it, it's horrible!
Tip for consumers:
The customer service is absolutely horrible! As long as you never have to return anything or get a refund their products are great
Products used:
Cool undershirts. Warm undershirts. Shorts. Hoodies. Mask.
I tried the Leggings through VYD. They're size chart is Wrong. You can't get anyone to do what you've asked for. I may love their product but I didn't have a chance to find out because they couldn't follow through on a return. They totally had me fill out all this paperwork and did not even follow what I asked them foe. A simple exchange.
Tip for consumers:
Don't believe the size chart. Don't believe the nice girl on the other end that says she's going to take care of this exactly like you ask for when you fill out their paperwork
Products used:
Jean leggings
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