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Ordered bridesmaid dresses and paid for expediated delivery. Took ages to arrive and came after the wedding! Have tried to return them and written many tickets or get ignored. £200 of dresses and they have offered me £50 credit to spend on their site. Awful, Awful, Awful. I will be contacting trading standards. They need to change the way they operate as so many people saying the same thing and I will not stop hassling them till I get a full refund!
Lisa K.'s review of LightInTheBox earned 2 Very Helpful votes
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Prodotto interessante e di buona fattura. Peccato che non mi piaccia la sua indossabilità
Dear Customer,
We sincerely apologize for the inconvenience.
The supervisor of customer service created one ticket for you. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=15695546
Sincerely,
LightInTheBox Customer Service