Lisa L.’s Reviews of Ninacloack & more

Lisa's Profile

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10/1/22

I ordered >$130 worth of clothes. They must be asian sized because nothing fit. I requested a return label they basically have been giving me the run around since. They have offered me vouchers, less than a full refund, it seems like they are sending a form letter or something. They do not respond to what I say, just keep sending me the same email back. I finally had to get credit card company involved.

Tip for consumers:
AVOID at all costs - save yourselves, I'm going to have to deal with trying to get my money back through the credit card company.

Products used:
None they did not fit and even if they did the quality was poor.

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Rosegal

Discount Clothing

“Do Not Bother”

10/25/17

I ordered 12 Oct with expedited shipping. After more than a week I contacted them and then they told me the order couldn't be sent until 26Oct and what did I want to do. Never again - so unprofessional.

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rosegal r. – Rosegal Rep Over a year old

Dear Lisa,

Thank you for your comment.

At Rosegal all items have varying processing times based on their warehouse location and stock availability. Please note that each item has it's processing time displayed clearly on the web page.

The total time it will take to receive your order will be the processing time plus the shipping time.

We have contacted you via our Support Center. Please reply to us there.

Many thanks,
Rosegal Customer Service Team