Lisa L.

This company prides itself on its presentation of products. How each month the products are delivered in a sturdy pink and black box, with company logo, wrapped with a black bow. Items are secured under tissue paper, affixed with sticker and Products are nestled inside sitting atop black shredded paper. I am very much a presentation person. However, presentation should not come at the expense of the product it presents. Presentation should be in conjunction with excellence, not in lieu of it.

Glossybox is fluff and no stuff. Smoke and mirrors. Do not let the presentation divert attention away from exactly what is being presented. They company, in the past, was very misleading about the fact subscribers were paying a hefty monthly fee for packaging housing samples, of products while being told four to five full size products were included monthly. I think it has since been changed. But I digress. One is lucky to receive one full size product monthly and it will be something inexpensive. I found that the products were mostly sheet masks, nail polish and deluxe sample sizes of hair products. Very little makeup, with the exception of eye liners. Who needs a lot of those? It amazes me a company would spend so much money on the packaging at the expense of content. I cannot stress enough how Glossybox is not worth the monthly amount and for me atleast, was a down right insult. The monthly subscription meant to be a little happy delievered to my doorstep, became a source of resentment. And to add insult to injury, the quality of subscription continued to worsen as it continues to do to this day. Every so often, I forget my frustration with Glossybox and will resubscribe only to get reminded once Box arrives why I was not a subscriber. Last caveat. When you cancel your subscription, they reserve the right to charge you an additional month if you cancel after the 15th. You cancel on the 16th of the month, even though that is 14 days time before next mailout, Glossybox will charge you for another month.