I purchased a few items today. The person said she charged me twice for the same item and would take it off. Meanwhile was talking with a friend who had stopped in the store as she is checking out my items. I asked if she took the extra item off, she said, "Yes." Driving home looked at my receipt and saw the item on there twice. Stopped my car and called and the other person looked it up and took the item off. Email confirmation said for reason: changed mind. I did not change my mind. I purchased only 1 of the item. The staff took no responsibility, didn't apologize.