Lisa R.

Paid 39.93 for a hello fresh box that I never ordered. Hello Fresh refuses to give me a refund stating that I ordered the box; however, I never received an email confirmation stating what meals I ordered, when it was being delivered, etc. I called three times over the past month to try and get a refund as I never authorized the charge on my PayPal account and as well as the box of food was never delivered. I have called three times to try and get it resolved/get a refund and was told for the last time today that I will not be getting a refund by a very rude Hello Fresh representative. Do not recommend Hello Fresh. I now use Home Chef and am so happy with the food, delivery and communication. They issue a credit when ever requested due to any circumstances.

42nd Street tried to tell us that we had to pay $500 more for the camera and lens that worked in the US. They said I accidentally ordered the European version. So I believed them and paid an extra $500. Turns out, there are not two types. They are refusing to credit me the $500.

12/23/15. After reading my negative review of 42nd Street Photo, Jack, from the organization called me and agreed to credit me the amount. Thanks to them for doing the right thing.