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Lisa R.

Contributor Level

Total Points
80

1 Review by Lisa

  • Aerie

4/3/24

We just now left Aerie…we were in line and the girl in front of us was taking a bit long. The manager moved us to the other side for another girl to get on the computer to check us out. She first couldn't long on…so we had to wait when we would have been checked out already by the other girl. Then, once we were rung up…it wouldn't let me pay…the idiot manager came back to help again. By this time 2 additional people had been checked out. I was very frustrated by this point…she made the comment…we're trying to fix it…that's not the point. You don't pull a customer out of line before you have everything ready to help them! And if you caused an issue…you should be more accommodating…very pathetic manager. Needless to say we left and didn't purchase anything.

Tip for consumers:
Very disappointed in the management at this particular store

Products used:
Nothing… Since staff was incompetent

Service

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