Beware Airbnb! I made a request to book, then spoke to the host about a different property which we ended up booking through them directly. Airbnb sent me an email confirming that they voided the charges, but still put through the charges on my credit card. Now I am stuck with the charges until they contact the credit card company and have no one to speak to at Airbnb to sort this out. I will never trust them again.