I work from home. Because I am on oxygen - I do not drive. I have 61 empty ink cartridges to return to Staples. THEY will not allow me to return them and get credit with my rewards so I can purchase other items. They said I can only return 10 at a time and I need to purchase $50.00 in ink to even get the rewards for returning the ink. THEY are not helpful at all and will not make any exceptions.