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Lis H.

Contributor Level

Total Points
82

1 Review by Lis

  • Gurney's

5/28/23

I placed an order for tomato and pepper plants in early April. I live in a hot climate and HAD to get these plants in the ground ASAP, because it quickly gets so hot that nothing grows. They told me the plants were ready to ship and would do so in 2 weeks max. Well, I just today received the order nearly 2 months later!
The worst part is that they changed the expected shipping dates without a word, like others have mentioned. When I contacted support they just gave me a canned response, and said they would put a note on my order to have it shipped right away. Lies! That was weeks ago. Some rush! Now it's far too late to plant.
On top of that, the plant quality is downright awful. The plants are far too tiny for what I paid. They're all clearly nutrient deficient with yellow leaves and purple stems. One of the tomato plants was nothing but a stick! How can any company ship something that's near dead?
The roots were wrapped in tight plastic that probably starved them of air. When I unwrapped them, the dirt was dry. It's a wonder anything lived through the mail in our heat. Hopefully some of the plants can recover enough to plant in the fall, but I have little hope.
I would NEVER order from here again. The only reason I did was because they lied and said plants were ready to ship.

Tip for consumers:
They lie about their shipping times

Products used:
tomato and pepper plants

Service
Value
Shipping
Quality

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Lis H.'s review of Gurney's earned 2 Very Helpful votes

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