Thumbnail of user liw42

Li W.

Washington DC

Contributor Level

Total Points
80

1 Review by Li

  • Hello Molly

2/20/24

I ordered a dress for my day and didn't realize that Hello Molly does not refund returns. I sent the dress back and received an email stating that I have funds to shop. Site says to check out as a guest, not express check out. I did this multiple times and the transaction continues to default to shop pay without my credit as promised.
4 msgs later and no response from Hello Molly. The took my money, took the dress back and now I am out $70.!

Tip for consumers:
If you return the merchandise, Hello Molly keeps it and does not issue a merchandise credit like stated. You are better off keeping your paid item.

Products used:
Dress

Service
Value
Shipping
Returns
Quality

Li hasn’t received any votes.

Li hasn’t received any thanks yous.

Li doesn’t have any fans yet.

Li isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kristin.nelson.paz
12/12/23

They do not accept returns, which is totally bs. Their clothing does not fit as described or...

Thumbnail of user jenniferjsong
10/27/23

I've ordered a few times from Hello Molly because they only issue store credit (and charge you...