I placed my order in November 2023. It is March 2024 and I am still waiting for my hair. I have emailed the company and have received no response. My order status has been "ready to ship" since December 2023. I tried PayPal dispute option but it was no help as I checked out as a guest. I now have to resort to my credit card company to hopefully get back my $200+ dollars that I paid. DO NOT BUY ANYTHING FROM THIS COMPANY!