Liz K.

I rented a car through booking (rentalcars.com) and had a miserable experience! I had been a long-time customer of Booking.com and had reached a VIP status but will NEVER again book anything through them again. A big warning to anyone considering them: read the fine print and read everything they send you. Rentalcars.com is a 'scam' and has terrible reviews. That Booking.com associates with such bottom feeders means that they, too, have no ethics or standards. They kept $238 for providing NO service, no rental car as I had to pay the car rental company directly. Stay away!

Rentalcars.com has bizarre (hidden) rules --IF you do use them, read everything including the fine print! I booked them through Booking.com (I'm a 'former VIP customer'). The car rental company should be called 'rentalcars.con.' As a US citizen, I planned to use my valid US drivers' license but when I arrived back in the USA I was told that I had to have an international license! The car rental company never got a single nickel from the $238 that I paid -- rentalcars.con kept it and did not provide any service whatsoever. I paid again to rent once I arrived in the States. This is only ONE example of their unethical and greedy business practices.