This is a fraud company. Stay away. I ordered my birth certificate rush delivery and they never sent me it. I sent in the notarized form, I showed proof of fax, proof of notary, proof of payment. Yet I would get daily emails asking for more money- asking for the forms to begin. I called company and left numerous vms and when they called back they said I had everything and it was their error snd they would fax in. But then I heard nothing from the company rep - I still have no birth certificate and no refund. I called the company again and no word. Stay away. They steal your money and are unethical.
I have a paper trail of my payment. Emails to rep. Phone logs. And even my notarized Form and fax payment. I am happy to get a refund and update this review or just get my birth certificate that I paid rush delivery for once someone rectifies this.