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Liz W.

Contributor Level

Total Points
105

1 Review by Liz

  • Juicy Couture

3/20/13

WORST EXPERIENCE EVER! Its actually comical at this point. I am still waiting for a refund of $15.16 as they sent me something in the wrong color FOUR MONTHS AGO. I called them to have them send the correct one and the wrong one was sent again. I called to speak to a manager who was disgusting and unhelpful. They first send me a gift card (right, like I would shop there again!), I asked for a refund. Back and forth, phone call after phone call, promises that it would be processed and then it never got processed because there were problems with my credit card, I had to call over and over for a number of different reasons, lets just say I received about 4 gift cards over the course of this experience, all after they assured me I would receive the refund. I have spoken to managers who were all a bunch of b*tches! Worst customer service experience ever. And guess what, still no refund!

Liz Has Earned 25 Votes

Liz W.'s review of Juicy Couture earned 25 Very Helpful votes

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