I contacted TICO about FlightHub, a Complaints Officer was quick to respond. From what I understand, TICO regulates the Ontario travel industry and handles complaints in regard to all registered Travel Agents in Ontario Canada. If you wish to contact this organization too, I would like to share the following information with you:
Travel Industry Council of Ontario (TICO)
2700 Matheson Blvd. East
Suite 402, West Tower
Mississauga, Ontario
L4W 4V9
Tel: *******241 ext 232
Toll free: *******426
Fax: *******631
Web: www.tico.ca
Hi there,
We're so sorry to here this! We'd like to look into this issue if you could please send us your 9-digit booking reference by private message.
Kind wishes,
FlightHub Team