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I booked a car with Avis and prepaid my reservation. When I returned the car they charged my card for an extra $1,000. They said the base rate had changed. I showed them the Avis email confirmation that stated what the base rate was that I agreed to pay. They said they can change it. I wouldn't have booked with them had I known that and I have never experienced that with any other rental company. SO BEWARE OF AVIS, they'll just charge your card for whatever amount they feel like despite anything they may have quoted you.
Products used:
car rental
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Vehicle Rental Experience: A Cautionary Tale Preamble: A loyal customer with over 1000 rentals...
