Loan N.

I stopped using Swagbucks when they stopped tracking my play like many other people and they stopped giving me credit when I contacted help desk. I thought I would give it another chance, but this time I didn't receive a credit in the middle of 2 others so surely they couldn't deny that I had earned the credit when I earned it for reaching a lower level and a higher level so the in between should be automatic. Nope. They still said there was no proof that I had earned the credit.

Don't order on the Sonic App. They will steal your money. If they do not have the item at the store they will not refund your money. Did not have most of my order (including burgers that I ordered). Store told me I'd have to call support. Called support. They offered a $10 gift card, which was less than the amount of food I did not receive. They said they could not issue a refund and had to escalate it to upper management. We will see if anyone reaches out. If not I will be disputing the charge with my credit card. They take your money but don't want to give you the food or your money back. DO NOT ORDER IN THE APP.

Update, after reading one of my reviews Sonic contacted me to call them again and now a refund was processed. Still a pain that it was such a hassle to get refunded for food I did not receive but at least I did get a refund.