I wish I had seen this site before I bought the (what ever they call them) cookers, grillers, they work nothing like on TV, I have used it 3 times and it burned the food every time. I tried to order online and it wouldn't go thru, so called and ordered over the phone. The next day i changed my mind and called them and they said they were sending me 2 sets. I said I didn't order 2 sets and the person that you talk to is very snotty, and won't listen to a thing, I told her I never completed the online order and she said yes you did, I said if you send 2 sets I will call and stop payment. She said we are sending them out today, I told her again I didn't order 2 sets. Finally after 5 minutes, she finally said they would send only one set. It was supposed to cost $39 for 2 of them plus shipping of $39.00 And when they arrived they had a bill for $99.00. I called back and it was the same snippy woman who wouldn't listen to a thing I said. I am disgusted with them and would never order anything again.