Lois G.

I purchase three panties and get 3 free online, when it was shipped I also received an email stating one of the panties were cancelled, I checked the order once I received it true enough I only received five. I called Lane Bryant because I was charged the full amount and I wanted my free panty no more than right! When I called Lane Bryant spoke to a representative he came back and told me the panty that I ordered was not in that color however I could choose a different color and size so I wanted to same size but a different color but they were going to charge me for the cost of the panty the promotional cost. My point is I shouldn't have been charged Anythink because I was already charged it came through my bank that I was charged the full amount that was not taken off since they canceled that panty. I was not rude to the representative I told her no I was not getting ready to pay for another one I did not want to purchase. She just said okay fine thank you have a great day. Like she did not care. Like really?