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They advertised 9 balls of yarn for $9.00, so I ordered 4 sets of 9 balls each. They sent 4 balls total. I've had to call multiple times and send 2 emails to get a response. They said the order is correct. I've requested they send me a pre-paid return label, but they have not responded. I have another order from them somewhere out there that was placed before this one. I'm tempted to cancel it if they don't send me a pre-paid label for the first order. I am not impressed with them and do not plan to order from them again - unless they make this right for me.
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