- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
DO NOT order from this company. They will cheat you if you need to return the order. But they'll make you suffer first with delays and questions and repeated requests for photos. All for nothing. Can't believe I sent the dress back (finally got instructions!) and NO REFUND. Total gaslighting. AVOID ZAPAKA they are the WORST!
Tip for consumers:
The dress was pretty but didn't arrive in time and they have yet to offer the refund though they received the return (and confirmed it) months ago.
Every review on here that describes the return process is what I experienced. Believ us. Kiss your money goodbye. Too bad if the item doesn't work out.
Products used:
They SAY you can return for refund, but it's a lie. Even after they receive a return confirmed by them!
Lois K.'s review of Zapaka earned 3 Very Helpful votes
Lois hasn’t received any thanks yous.
Lois doesn’t have any fans yet.
Lois isn’t following anybody yet.
Empty.
Dear Customer,
We would really like to help, but we found out you left this review without any order number.
We feel sorry for that. Pls feel free to contact us and provide your order number?Our email address is service@zapaka.com.
For us it's important to assist you and solve your problem. Thank you.
Kind regards,
Zapaka Customer Care