Lois S.

I recently discovered that Repair Pal was charging us a 10% referral fee on our regular customers who were using the Aergo tow network for a roadside assistance benefit probably related to their auto insurance policy. That is NOT a referral when our customer is requesting to be towed to us, their regualr mechanic. I hope other shop owners are aware of this, we were cheated hundreds if not thousands of dollars before I wised up to what they were doing. They never denied it and just said it was my responsibility to identify those "charges" and request they be removed.