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Lord P.

Redditch

Contributor Level

Total Points
82

1 Review by Lord

  • TopCashBack.co.uk

4/14/23

Small purchases track well but big purchases seem to be problematic, especially eBay for me. EBay large purchases don't track, you raise a claim and you get nothing. I've just used TC to change my broadband provider and my tracking has happened but at a lower rate. The large purchase issue is really frustrating as you think you're getting some decent cash back when you get nothing.

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Matt T. – TopCashBack.co.uk Rep

Hey,

It's disappointing to hear the experiences you've had have been for large purchases. I want to assure you, there is no deliberate settings in place to make this happen it is an unfortunate coincidence.

With a claim, it takes us a number of weeks to get feedback from the retailers appointed tracking network, but I want to assure you as soon as we hear back we will write back to you directly on the claim.

Matt

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