I know of no other way to get this incident to your company, so I will try this. First I purchase a set of pans, used your utensils with with them, the bottoms and sides scratched and came off inside the pans, so I notified you and pitched them in the trash(saved on for proof). My Son has been giving me your product for over a year for gifts, I admit they are very attractive, the crock pot for Christmas was quite nice, untill I used it and washed it and the words washed off the dial? I returned it for another one? Have not washed off this one yet. He puchased a complete set of dishes, and several other pieces, glasses, bake dishes etc. One of the small salad plates literally blew apart in my microwave, while trying to warm my dinner last evening, YOUR DISHES ARE STAMPED: MICROWAVE SAFE! CARE TO EXPLAIN THIS SO EVERYONE WILL KNOW THAT THEY ARE NOT MICROWAVE SAFE, KEPT THE PLATE AND PHOTOS FOR PROOF. I CANNOT WAIT TO HEAR WHAT YOU AND Walmart have to say about this, I truly wonder why you have not been sued as of yet.