I looked up one person in an attempt to locate a friend I had lost touch with. Somehow they have "No Record" of me cancelling the service after that search and I have subsequently been charged $19.95 per month for eight months. Even though they can see that I never used this service past the initial search, they claim that the 'terms and agreements' states that I agreed to these charges. Companies like this are the reason we all distrust online marketplaces!