Lori H.

I ordered a specific Nikon battery online with this business. I got a call the next day saying that item was "on a nationwide backorder for 4-6 weeks. The suggested a different battery that "is made by the same company as Nikon and is actually a better battery. It is only $2.00 more". I agreed. As an afterthought I went on line and googled to check out the reputation of this company. Page upon page of negative reviews explaining the same "bait and switch" practices from this company. I immediately (less than 5 minutes) called back and wanted to cancel my order. They said I could not cancel, but I could refuse the package when it is delivered by UPS. It was delivered to my mailbox by USPS, therefore, I had no opportunity to refuse. The battery sent was not the substitute they mentioned. This batter sells for $11 on Amazon. I paid $36. I wrote a negative review online which resulted in the company contacting me offering me " to keep the batter and receive a refund, IF, and I stress, IF I would change my review stating that I was very happy with the company and I would give them a 5 star rating. I told them I was not looking for free merchandise and would not accept their offer. I requested that if I returned the battery that they pay for return shipping. They will not. I will I'd done my homework on theestoreonline.com. They have terrible ratings, including an F rating from the BBB. They are bait and switch pros! AVOID, AVOID AVOID theestoreonline.com!