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Lori L.

Contributor Level

Total Points
80

1 Review by Lori

  • Wisely

4/14/24

My card has been compromised two times in 6 months to no fault of my own but yet ADP and wisely chooses to punish their customers and hold the money for a month and a half 45 days before you get your money back then charge you $25 for you to get another replacement card in 3 days instead of 7 to 10 business days so how is this fair to their card holders I was biting my own business at home doing yard work get a notification at $300 of my money was spent at a Walgreens that I did not do and instead of them giving me my money they are holding it for 45 days for it investigation then charge me $25 to get a replacement card so I can have access to the money that was not stolen this company is has very poor customer service and this is the way they treat their customers after their money was stolen is to hold their money even longer this is a horrible company and once I get my money back I will never ever use ADP or wisely again

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