Lori L.

We booked flights through Turkish Air (TA) from Miami to Amman Jordan. Noticed they neglected to put a hyphen in my last name. Contacted TA they connected us with my flight search to add hyphen at a cost of $400. Received tickets and noticed it was never updated. At ticket counter in Miami, it was changed at no charge. We have contacted MFS multiple times to get a credit... each yime they tell us is will be done in the next billing cycle. It's been 5 months. Never again! Shame on TA for recommending we use them for a simple name change. We feel scammed by both companies.