Loring E.

I had two pre-addressed, multi-photo holiday card orders in process on parallel tracks, one for an elderly parent (Shutterfly), the other for us (Simply to Impress). In the time it has taken Shutterfly to screw up the ealier/smaller order not once but now twice, our much larger order sailed through Simply to Impress, arrived quickly in nice packaging and are in the mail. The recipient interface was one easy uplink of an Excel file. Shutterfly provided a template with structural errors, it was supposedly corrected by their staffer, the pre-addressed envelopes arrived empty to my parent, and way behind schedule. Zero quality control on the outbound and their staff doesn't test their system. I'm on hold with them now because they sent the order with no recipient addresses, again! The reason for 4 vs 5 stars: Wish there was more customization for the pre-addressed envelopes as is offered by the competition (colors, fonts, addressing the back flap of the envelope), as well as line spacing and font sizing within the card. But for speed, easy of use and overall quality, Simply to Impress has lived up to its name. Pre-addressing the envelopes makes a big difference for both speed to the mailbox and elegance of presentation. Thank you!