Worst customer service I have ever experienced. First they mailed the wrong item for a Christmas present. Then CS said soooo sorry we will get you the right item before Christmas. Three times they have said we are shipping you the right item... Finally over a month later they say "you will receive your package in 48 hours".
Now another week later they are saying we must ship the original wrong package back to the third party before receiving a refund. What a scam!