Ipaid for a card to be sent on 25th April. It never arrived. I got in touch and said they were preparing it as it was not a card in stock but was made to order which I had not been told. It It was to be sent to Mrs. N Anderson, 6 Surrman close, Hutten, Brentwood Essex. It never arrived and I requested a refund It has not appeared on my October Statement I paid for it on my Master Card.
Hello Lorna,
I am so sorry to hear about the issues you encountered with your order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. Can you please message us your e-mail address used to placed the order on our site?
I look forward to your response!
Thank you,
Christine