I ordered one of their ridiculously overpriced products for my daughter in law for Christmas. Wrapped in straight away and waited for Christmas day. Imagine my embarrassment when she opened her present to find all the packaging, tissue and glitz but not goods. Got on to CT as soon as I could. No explanation. Offered replacement or refund. Daughter in law wanted goods but I said some compensation was required. A measly 10% was offered from further purchases. So I need to spend more money to get a box of packaging? If CT think I will spend any more money with them they must be joking. To add insult to injury Evri have said there is a delay on sending replacement goods. Really? I mean….REALLY? What a shoddy company. If you have to buy anything from this company go to a shop. Having read many of the reviews it is likely you will get ripped off by this company. Try Clinique, Elizabeth Arden or any other company. Just not this one.