I ordered 2 pairs of ugg boots, i never recevied them i was charged more than the advertsied price, they tell me they were delived to the address i gave them - london, i stay in fife scotland! They will not give me an address to send proof of my order and billing address they refuse to investigate just get e-mails back saying - this is the address you gave, thanks, all e-mails in broken english and don't make sense half the time i am still sending e-mails getting no where 8 weeks later i have lost £131, PLEASE DO NOT ORDER FROM THEM