louise m.

Hi everyone just thought i better come on and give an update on my quad bike, well i already wrote a review ealier but i can't seem to get back on to update it so here i go, as u already know i ordered 3 bikes all together but after some hassel i wrote my first comments on here then within a few hours fastbuggies contacted me and said they would get 2 out 2 me by the friday and they came by the wednesday they asked me to take my orginal comment of the site which i did so any way to cut a long story short they were to send me out the last bike a week or two later well i still haven't recieved it till this day the first time i got in touch with them they told me it was going through customs then 2 weeks later i email them and david emails me back to say that it was coming to them yesterday (tuesday) and it would be sent out to me straight away and that i would have it by thursday. Well as today is wednesday i have been trying to contact them by phone, emails to david and the devlierly dep and still no relpy from any of them. I think i have give them the benfit of doubt for long enough this is a disgrace of a company they are so on reilable they tell u excusses after excusses. The only thing that is straight forward is odering and them taking your cash.The only thing i can say is thank you Alex and David for letting my child be dissapointed on xmas morning. I gave you's the benfit of doubt when i got the other 2 quads which are really great but never did i think i would be waiting this long for the last one to arrive.

UPDATE- well i have still been trying to contact them via emails, phone etc and still can't get a reply this is a disgrace i am now going on to cyberit to see if they can get my money back my son will be very disappionted in xmas morning now. I will never buy from this company again and i would advise that EVERYONE ELES DOSEN'T BUY FROM THEM AS U WILL NEVER GET YOUR BIKES.

UPDATE ON THE 17TH DECEMBER 09.
David from fast buggies has just sent me an email there saying that they cannot devlier the quad bike and it certainly can't devlier it in time for xmas so i just wanted to let other people know that all our children will now be dissapointed on xmas morning cos by the sound of the email they have went BUST. They are offering a full refund but it will take up to 30 days what good is 30 days to me and everyone eles who needs there money back right away to try and get there kids another bike or something eles for xmas. ALL I CAN SAY IS STAY WELL CLEAR OF FASTBUGGIES AND ALL THE PEOPLE WHO HAVE PLACED AN ODERE WITH THEM TO CONTACT UR BANK AND GET UR MONEY BACK.
A BIG THANKS TO ALEX AND DAVID FOR KEEPING ALL THEIR CUSTOMERS IN THE DARK AND LETTING OUR CHILDREN DOWN ON CHRISTMAS MORNING HOPE UR PROUD OF YOURSELVES.

IF ANYONE WANTS TO CONTACT ME THEY CAN ON *******@live.co.uk

UPDATE UPDATE.
Would advise anyone who got a 110cc quad bike of this company to check it before the big day if that is what u bought it for as i have just checked my 2 and there not working when i took the baterries down to a bike shop they checked the charge on them and both baterries have came up saying the need to be replaced so i had to go 2 and order 2 new baterries now that should have been working in the first place with it been a brand new quad. So beware.