Louise N.

Penningtons- purchased winter boots at the end of September in time before my size sold out, I have big feet so have to plan ahead as many shoe shops don't hold many large sizes. By the end of December the right boot fell apart. Penningtons would NOT exchange, refund or admit a default in a pair of boots that lasted just 3 months. They claim their exchange policy is 60 days after purchase, fair enough but I would expect a $150.00 pair of boots to last longer then 3 months. Shame on you penningtons, this was not due to wear and tear this IMO was a fault. Its a shame that other stores do not offer wide leg wide fitting shoes as I would have shopped else where. Save ya money people and try find another store who has better aftercare for faulty goods.